This make up cleanser is great for removing even the heaviest of make up. It feels nice on the skin and does not leave your skin tight or irritated. The skin feels clean, hydrated and relaxed. Since it is an oil formulation there is a special way to use it. I found that the cleanser is best used if you wet the cotton wipe completely first and squeeze out the remainder of the water then apply one pump of the cleanser on the cotton wipe, wet your face with water and then start wiping away the make up. To remove the mascara, wipe the lashes with down strokes and then to clean under the eyes just wipe the under the eye area with up and away strokes. The way you clean your face with this product is a bit different from the standard washing of your face with soapy solutions, but once you get used to it it is fantastic. This product is supper hydrating on the delicate skin around the eyes. I just love it! :-)